Q: How are you able to offer such low prices on your fragrances?
A: We work directly with manufacturers and authorized distributors to secure the best prices possible. We also operate exclusively online, which reduces our overhead costs significantly, allowing us to pass these savings on to you, our valued customer.

Q: Are all of your products authentic?
A: Absolutely. We guarantee that all of our products are 100% authentic. We never sell knock-offs, imitations, or counterfeit goods. Our partnerships with reputable suppliers ensure that every item we sell is genuine.

Q: Can I find both men’s and women’s fragrances on your site?
A: Yes, our collection includes a wide range of fragrances for both men and women, including unisex options. We strive to cater to everyone’s preferences and continuously update our inventory with new and exciting scents.

Q: What is your return policy?
A: We accept returns of unopened and unused products within 30 days of purchase. Please visit our Returns & Exchanges section for more detailed information on how to process a return.

Q: Do you ship internationally?
A: Currently, we ship within Europe. We are working on expanding our shipping capabilities to include more countries. Keep an eye on our Shipping Policy page for updates.

Q: How can I track my order?
A: Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number on our website to track the status of your shipment.

Q: What payment methods do you accept?
A: We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express) and PayPal. All transactions are secure and encrypted for your protection.

Q: How can I contact customer service?
A: Our customer service team can be reached via email at support@discountscents.com or through our website’s contact form. We aim to respond to all inquiries within 24 hours.

Q: Do you offer any samples?
A: Yes, we occasionally offer samples with purchases as a way for our customers to try new fragrances. Availability can vary, so be sure to check our website regularly for offers.

Q: How often do you add new fragrances to your store?
A: We update our inventory regularly with new releases and hard-to-find scents. Sign up for our newsletter or follow us on social media to stay up-to-date with our latest additions and special promotions.